Healthcare Quality & Governance
Demand on care services is increasing year-on- year. This increased workload puts the safety and quality of care at risk.We specialise in improving patient care through rigorous quality approaches and robust clinical governance frameworks, ensuring your organisation operates at the pinnacle of healthcare excellence.
Key Quality & Governance Definitions
Clinical Governance
A well know definition of clinical governance is "The system through which organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care by creating an environment in which clinical excellence will flourish".
Healthcare Quality
Quality healthcare can be defined in many ways but there is growing acknowledgement that quality health services should be:
- Effective
- Safe
- People-centred
To realise the benefits of quality healthcare, services must be:
- Timely
- Equitable
- Integrated
Patient Safety
The NHS define Patient Safety as: "The avoidance of unintended or unexpected harm to people during the provision of health care." With aims to minimise patient safety incidents and drive improvements in safety and quality. Everyone has the right to be treated in a safe environment and protected from avoidable harm.
Healthcare Quality Competency ScoreCard
Our self-assessment tool for healthcare quality competencies is designed to minimise variability by providing a shared vocabulary. Built upon NAHQ's Healthcare Quality Competency Framework, this tool assists in articulating the essential components of a top-tier quality program while also presenting a recommended career path for individuals to explore.Wether you are new to quality and patient safety or a seasoned professional this tool is beneficial for all.
& Quality Improvement Clinical Audit
Patient Safety Investigations
Support with
Complaint Handling
Review and Authoring Policies & Procedures
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